About us

Customer centric, responsive, and solution oriented, we are committed to providing our clients with the highest level of service and support.

Our team of experienced technicians is available to provide you with the on-site support you need to keep your data center operations running smoothly.

We have 16+ concurrent years of proven on-site experience that allows us to seamlessly work with your team and complete all of your tasks.

We offer a wide range of services, including:

  • Hardware and software installation and configuration

  • Racking and stacking equipment

  • Cabling and connectivity

  • Power cycling and troubleshooting

  • Inventory management and labeling

  • Audits and reporting

  • Emergency Repairs

Services

Breaches happen. Systems go down. IT is stretched too thin. These are familiar scenarios in today’s technological environment.

Whether your company needs our remote hands services or our smart hands support, we can help navigate the increasing challenges of maintaining the efficiency of your data center with two-thumbs up custom services that suit your needs.

  • Remote Hands: Our remote hands service bridges the gaps in your IT infrastructure and allows you to delegate IT management and maintenance tasks to our team of experienced technicians. We can perform a variety of tasks on your behalf, including:

    • Power cycling equipment

    • Resetting passwords and IP addresses

    • Racking and stacking equipment

    • Checking hardware status

    • Packing equipment

    • Shipping and receiving

    • Initial cage/cabinet setup

    • Moving to off-site storage

  • Smart Hands: Our smart hands service is a more advanced level of support that allows us to optimize your equipment. This means that we can perform more complex tasks, such as:

    • Installing and configuring software

    • Complex cabling and connectivity

    • Hardware installations and upgrades

    • Inventory management and labeling

    • Equipment relocation

    • Audits and reporting

    • Firewall setups

    • Testing devices and fixing errors

    • Troubleshooting in real time

  • Steve, Founder and CEO

    -Steve has 16+ years of on-site data center experience in dealing with day to day operations as well as planning out large scale deployments. His ability to recognize issues before they happen and swiftly take action for remediation is an added value. Attention to detail, organization, and problem solving skills are front and center.

    Joe

    -With 17 years of dedicated experience in the IT industry, Joe has cultivated his skills in data center operations and excelled in managing technology stacks for various entertainment venues across the tri-state area. His expertise extends to managing colocation spaces using industry best practices, ensuring optimal efficiency and reliability. “I'm passionate about delivering top-notch experiences and seamless operations.”

    Jonathan

    -Jonathan possesses over 16 years of extensive experience in datacenter operations, encompassing server installation, rack management, and building-level copper and fiber structured cabling. His proficiency extends to bare-metal and OS server management, reflecting his exceptional expertise as a seasoned 12+ year veteran systems administrator within state government..

    Rob

    -Rob has 16+ years in the IT profession. With a wide variety of skills ranging from networking, cabling, troubleshooting and installations. “A meticulous worker who pays close to attention to details!”

    Pete

    -Pete is an invaluable member of the team, and is honing his IT skills every day. He’s experienced in server hardware, and rack space management. Pete is meticulously careful and an expert in troubleshooting issues as they arise.

    Bords

    - Bords is the newest member of the team, adding efficiency and reliability to this strong lineup. He brings a wealth of knowledge and IT skills to the data centers. Bords can troubleshoot any issue on demand using critical thinking and speed for a timely solution.

  • Q: What’s your on-site response time?

    A: We can usually be on-site within 24 hours

    Q: What locations do you service?

    A: We work within a 60-mile radius of New York City with a focus on NJ data centers

    Q: Are you project-based or strictly service-contracts?

    A: At Evenstar, we handle both service contracts and projects with the same commitment to quality and service

  • We have the experience and the personal touch to make your on-site jobs a second thought.

    We will create a personal relationship with you and your staff so that communication becomes as easy as a friendly conversation. There is no red tape normally associated with using the data centers remote-hands team, and we will work with your team to ensure the job gets completed the right way, on time.

    You have enough to deal with, so let us take care of your data center operations.